Our Privacy Policy

City Break Apartments Privacy Policy

Last update: 01.01.2024

We are committed to safeguarding your personal information, ensuring its secure
handling whenever you share it with us. Your personal data is gathered and
managed when you seek information, get in touch with us (or vice versa), make a
reservation, utilize our website, mobile application, kiosks, click links to or from our
website, engage with us on social media, or contact us by phone, or in any other
interactions we may have with you.

City Break Apartments & Contact Details

This Privacy Policy is provided by City Break Apartments. City Break Apartments Ltd
serves as the data controller.

For inquiries related to data protection and privacy, please contact:
Legal entity: City Break Apartments Ltd.

Address: 168 Granby Place, Dublin 1 - D01VP96

Contact Email:

What Information Do We Collect?


Purpose/Activity  of processing personal data

Type of Data

Legal Basis of processing


Hotel Reservations and Bookings

Contact Details such as Name, Email Address, Identification Information, Payment Information

In certain countries to comply with local regulations we  collect national ID cards or passport information (number, date and country of issue, expiry date and a photo scan of it)

Legal Obligation  


5 years

Personalized Guest Experience

Preferences, Special Requests, Feedback, Reviews, Surveys

Legitimate interest

3 years

Communication with Guests

billing address, home address, email address and telephone numbers. Communications history

Performance of contract, to which you are party

5 years

Handling Inquiries and Complaints

Name, email address, mobile phone number

Legitimate interest

5 years

To process your payments and manage any refunds.

Credit card details

Performance of contract, to which you are party

Not held; removed after used

Marketing and Promotions

Email Address, Marketing Preferences

*Consent , Legitimate interest

5 years

CCTV Surveillance

Images of individuals

Legitimate interest

30 days

City Break Apartments Online Services

Browsing Behaviour (tracked via cookies or other means)


6 months

To process job applications from candidates for employment within City Break Apartments

Resume/CV, Employment History, Contact Details

Legitimate interest prior to entering into a contract

1 year

To sign up for member rates

first name, last name and email address.


For the membership lifetime

Legal Basis

*If consent serves as the lawful basis, you retain the right to withdraw it. To do so, kindly contact

How We Gather Your Personal Data

We may acquire your personal data through the following methods:

  • Directly from you when you make a reservation or engage with us via phone, email, or in person;
  • From third-party booking platforms when you make a reservation;
  • From third-party providers of analytical tools and advertising networks;

How We Safeguard Your Information

We employ a range of security measures to ensure the protection of your
personal information when you interact with our website. We prioritize your
privacy and the security of your data. Feel free to engage in a discussion with
us about any aspect of our site or our privacy statement if you desire. Our

security measures may encompass SSL-protected URLs, encryption, and
secure data centers to enhance the safety of your data.

How We Share Your Personal Data

We may disclose your personal data to the following recipients:

  • Our third-party service providers, including payment processors, IT
    providers, and marketing agencies.
  • Our business partners, such as loyalty programs, for marketing

International Data Transfers

As some of the third parties to whom we may disclose your personal data are
located outside the European Economic Area (EEA), the processing of your
personal data may involve its transfer beyond the EEA. When transferring your
personal data outside the EEA, we ensure a comparable level of protection by
implementing at least one of the following safeguards:

  • We exclusively transfer your personal data to countries that the EU has
    deemed to provide an adequate level of protection for personal data.
  • In situations involving specific service providers, we may utilize specific
    contracts or EU model clauses.
  • For providers based in the US, data transfers may occur if secure
    standard contract clauses under GDPR are in place, mandating them to
    afford similar protection to personal data shared between the EU and
    the US.

Your Privacy Rights

You have the following rights regarding your personal data:

  • Access Request: You can request access to your personal data and
    obtain a copy of it.
  • Rectification Right: You may request the correction of any inaccurate or
    incomplete personal data we hold about you.
  • Erasure Right: You can request the deletion of your personal data in
    specific circumstances, such as when it is no longer necessary for the
    purposes for which it was collected.
  • Processing Restriction Right: You may request that we limit the
    processing of your personal data in certain situations, particularly when
    you contest the accuracy of the data.
  • Data Portability Right: You have the right to receive your personal data
    in a structured, commonly used, and machine-readable format, and to
    transmit it to another controller.
  • Objection Right: You can object to the processing of your personal data
    in certain circumstances, particularly if the processing is based on our
    legitimate interests.
  • Consent Withdrawal Right: If the processing of personal data is based
    on consent, you have the right to withdraw your consent at any time.
  • Automated Decision-Making Right: You have the right not to be subject
    to a decision based solely on automated processing, including profiling.
  • At City Break Apartments, our ongoing commitment is to maximize the value
    of the information we maintain for the benefit of our visitors. If you desire to
    exercise the expanded rights afforded to a data subject within the EU—such
    as restricting processing, objecting to processing, reviewing automated
    decisions, opting out, making complaints, asserting the right to be erased,
    requesting or updating information, or availing the right to data portability—you can easily do so by reaching out to us at at any time.

Cookies and Other Technologies

You have the following rights regarding your personal data:

The domains under utilize "cookies" and
occasionally employ additional technologies such as pixel tags to monitor
visitor information. These technologies aid in gaining a deeper understanding
of our visitors, typical user behavior, identifying visited sections of our website,
and assessing the effectiveness of our site. Regular updates to our site are
made based on this information to ensure an optimal experience for our

We use this gathered information for trend analysis, site administration,
understanding user behavior, and obtaining demographic insights about our
user base. In our marketing and advertising services, we may leverage this
information to enhance our offerings for site users. Users have the freedom to
decline cookies through our site's cookie preferences application. Depending
on preferences, this may result in the loss of some functionality on City Break
Apartments websites, although this option is available to all users.

Right to Lodge a Complaint

We are dedicated to collaborating with you to reach a fair resolution for any
privacy-related complaint or concern. If, however, you believe that your
complaint or concern has not been adequately addressed and you are
located in the EEA, you retain the right to lodge a complaint with the Data
Protection Commission.

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