Privacy

How We Gather Your Personal Data

We may acquire your personal data through the following methods:

• Directly from you when you make a reservation or engage with us via phone, email, or in person;
• From third-party booking platforms when you make a reservation;
• From third-party providers of analytical tools and advertising networks;

How We Safeguard Your Information

We employ a range of security measures to ensure the protection of your personal information when you interact with our website. We prioritize your privacy and the security of your data. Feel free to engage in a discussion with us about any aspect of our site or our privacy statement if you desire. Our security measures may encompass SSL-protected URLs, encryption, and secure data centers to enhance the safety of your data.

How We Share Your Personal Data

We may disclose your personal data to the following recipients:

• Our third-party service providers, including payment processors, IT providers, and marketing agencies.
• Our business partners, such as loyalty programs, for marketing purposes.

International Data Transfers

As some of the third parties to whom we may disclose your personal data are located outside the European Economic Area (EEA), the processing of your personal data may involve its transfer beyond the EEA. When transferring your personal data outside the EEA, we ensure a comparable level of protection by implementing at least one of the following safeguards:

• We exclusively transfer your personal data to countries that the EU has deemed to provide an adequate level of protection for personal data.
• In situations involving specific service providers, we may utilize specific contracts or EU model clauses.
• For providers based in the US, data transfers may occur if secure standard contract clauses under GDPR are in place, mandating them to afford similar protection to personal data shared between the EU and the US.

Your Privacy Rights

You have the following rights regarding your personal data:

• Access Request: You can request access to your personal data and obtain a copy of it.
• Rectification Right: You may request the correction of any inaccurate or incomplete personal data we hold about you.
• Erasure Right: You can request the deletion of your personal data in specific circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Processing Restriction Right: You may request that we limit the processing of your personal data in certain situations, particularly when you contest the accuracy of the data.
• Data Portability Right: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
• Objection Right: You can object to the processing of your personal data in certain circumstances, particularly if the processing is based on our legitimate interests.
• Consent Withdrawal Right: If the processing of personal data is based on consent, you have the right to withdraw your consent at any time.
• Automated Decision-Making Right: You have the right not to be subject to a decision based solely on automated processing, including profiling.

At City Break Apartments, our ongoing commitment is to maximize the value of the information we maintain for the benefit of our visitors. If you desire to exercise the expanded rights afforded to a data subject within the EU, such as restricting processing, objecting to processing, reviewing automated decisions, opting out, making complaints, asserting the right to be erased, requesting or updating information, or availing the right to data portability, you can easily do so by reaching out to us at info@citybreakapartments.com at any time.

Cookies and Other Technologies

The domains under citybreakapartments.com utilize "cookies" and occasionally employ additional technologies such as pixel tags to monitor visitor information. These technologies aid in gaining a deeper understanding of our visitors, typical user behavior, identifying visited sections of our website, and assessing the effectiveness of our site. Regular updates to our site are made based on this information to ensure an optimal experience for our users.

We use this gathered information for trend analysis, site administration, understanding user behavior, and obtaining demographic insights about our user base. In our marketing and advertising services, we may leverage this information to enhance our offerings for site users. Users have the freedom to decline cookies through our site's cookie preferences application. Depending on preferences, this may result in the loss of some functionality on City Break Apartments websites, although this option is available to all users.

Right to Lodge a Complaint

We are dedicated to collaborating with you to reach a fair resolution for any privacy-related complaint or concern. If, however, you believe that your complaint or concern has not been adequately addressed and you are located in the EEA, you retain the right to lodge a complaint with the Data Protection Commission.